To streamline the whole Selling process, ERPNext offers an order management system. It helps you effectively manage your customers data, item properties and customer commitment better, and ensure customer satisfaction at the end of it. For the ease of understanding, we will consider a case of Star Electronics. They are into manufacturing of consumer electronics products. Currently, these are the problems they are reeling from: Miss management of order tracking, to the extend of completely losing track of some orders. Delayed delivery of the orders Wrong or unassignment of resources for ensuring sales closure and customer delivery Multiple amendments of the order due to non-application of seasonal discounts and loyalty points Decline in repeat orders as repeat from the old customers, hamper the organisational growth. Using ERPNext, we will see how Star Electronics can solve these issues, and get on the growth trajectory where satisfied customers are placing repeat orders from I hope this gave you some insight into ERPNext’s Selling Module and the Sales Management course.
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